Shipping and Delivery Information
*LAST SHIPPING TIME AND DATE FOR XMAS DELIVERIES IS:
STANDARD SHIPPING – WEDNESDAY 19TH DECEMBER BY 6PM
EXPRESS SHIPPING – THURSDAY 20TH DECEMBER BEFORE 12PM* If you are unsure, just call us on 07976 211498.
The last order date for bespoke makes (eg refillable candles or extra large and giant candles) is Wednesday 19th – you need to select and pay for express shipping) again if you are unsure, please call us.
Orders are processed and shipped on business days only (Monday – Friday, excluding bank holidays). However, sometimes during sale periods or other busy periods, deliveries may take longer. If you have not received your delivery within 10 working days, please contact us via the contact page.
Orders with Overnight or Second Day Service will be processed the same day if received by midday
All purchases are subject to bank authorisation prior to processing. Only authorised purchases will be processed and delivered.
Standard Delivery 3-5 days £ 3.95, this is either Royal Mail 2nd class signed for service, there are other faster delivery options available too, please note most of these do require a signature, so if you have a safe place and need your parcel to be left there at your own risk, please let us know in the notes section in the checkout so that we may inform the courier.
We also offer free standard delivery if your order value is over £ 75.00 excluding delivery charges
For large, bulk or business orders, please contact us directly for delivery estimate.